Privacy Policy

Focus AI Inc. ("Focus AI" or "us", "our", "we") respects your right to privacy. Your ability to make informed choices about the uses of your information is important to us.

This Privacy Policy details how we collect, use, and store information and data that we receive. If you have any comments or questions about our privacy policies, please contact us at team@focus-ai.com.

This Privacy Policy governs all privacy aspects of our websites, including but not limited to https://focus-ai.com/ (the "Site"), use of additional tools and services that we provide, and the use of our AI-driven analytics solutions (the "Solution", and together with the foregoing, the "Services"). We may update this Privacy Policy from time to time, and we encourage you to review it periodically.

Please also review the Terms of Service of the Site and Solution (together, the "Terms"). Terms capitalized but not defined herein have the meaning given to them in the applicable Terms. As used in this Privacy Policy, "Personal Data" means information that can be directly associated with a specific person or entity such as a name, address, date of birth, or email address.

A Note on Legal Bases

Certain jurisdictions do not allow the processing of personal data unless a legal basis has been established. Under the EU and UK's General Data Protection Regulation (GDPR), the possible legal bases include: where you give your consent, where processing is necessary to perform a contract with you, where processing is necessary to fulfill our legal obligations, or where we have a legitimate business interest to process your personal data. Where we are a controller, we only collect and process data where we have established a legal basis. Below you can find more details about specific legal bases.

Notice to California Residents

If you are a resident of the State of California, some additional terms and rights may apply to you, as detailed below in the "California Privacy Notice."

Privacy Policy Key Points

For a quick overview, below are the main sections that might be of interest. Click on the headers to navigate to the full sections:

  • Types of Information We Collect
  • Specific Information We Collect
  • Sharing the Personal Data We Collect
  • International Transfer
  • Security
  • Your Rights
  • Data Retention
  • Cookies and Similar Technologies
  • Children
  • Changes to the Privacy Policy
  • Comments and Questions

1. Types of Information We Collect

Focus AI collects three types of personal data:

1.1 Site Data

We collect data from persons who visit our Sites, including but not limited to https://focus-ai.com/ and any other site governed by this Privacy Policy. This includes IP addresses, device and browser types, geo-location, and any information you provide when you contact us via our site interface.

1.2 Customer Data

Data collected when we provide Services to our customers, including personnel and service providers of our customers who use our Services. This may include names, emails, and metadata related to interactions with AI-driven analytics and automation tools.

1.3 Access Data

Data concerning individuals who access our Services through browsers, mobile apps, or APIs. Access Data may include login credentials, profile information, and metadata related to service usage.

2. Specific Information We Collect

2.1 Registration Data

When creating an account, we collect your name, email address, and third-party authentication details. We use this data to manage your account, provide Services, and for marketing communications, subject to your preferences.

2.2 Contact Data

If you contact us, we collect your email and any other information you provide. If you subscribe to newsletters or sign up for events, we may collect additional professional information such as job title and company name.

2.3 Automatically Collected Data

We automatically collect certain data when you use our Services, such as IP addresses, device identifiers, browsing history, and analytics data through cookies and other tracking technologies.

3. Sharing the Personal Data We Collect

We share your information with:

  • Affiliates to support our business functions.
  • Customers where applicable.
  • Service Providers who assist in providing our Services.
  • Business Transfers in the case of mergers or acquisitions.
  • Law Enforcement where required by law.

4. International Transfer

We may transfer data internationally, ensuring that adequate data protection measures are in place, including compliance with GDPR and Data Privacy Frameworks.

5. Security

We implement technical and organizational measures to protect your data, including encryption, access controls, and secure storage. However, no method is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your Personal Data.
  • Opt-out of direct marketing.
  • Restrict processing of your data.
  • Request data portability.

7. Data Retention

We retain data as long as necessary for legitimate business purposes and legal obligations. We may delete data when it is no longer required.

8. Cookies and Similar Technologies

We use cookies for functionality, security, analytics, and marketing. You can manage your cookie preferences through your browser settings.

9. Children

Our Services are not intended for children under 16. If we discover that we have collected data from a child, we will delete it promptly.

10. Changes to the Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review this page regularly for updates.

11. Contact Information

For any questions or requests regarding your privacy, contact us at:

Email: team@focus-ai.com

California Privacy Notice

If you are a California resident, additional privacy rights under the California Consumer Privacy Act (CCPA) apply to you, including rights to access, delete, and opt-out of data sales. Please see our full California Privacy Notice for details.

Information for EU, UK, and Swiss Individuals

For individuals in the EU, UK, or Switzerland, we comply with GDPR regulations and data protection authorities. Contact us to exercise your rights under GDPR.

If you have any questions or concerns, please reach out to us at team@focus-ai.com.